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COMPLIMENTARY TOTE BAG WITH ORDERS OVER $100
Home / PRIVACY & SECURITY

PRIVACY & SECURITY

PRIVACY & SECURITY

  • Credit card security…

Sisters works diligently to protect the security of all of your personal information, including your credit card information.  We have partnered with Direct Payment Solutions (DPS) to provide the most secure payment system available.  DPS is one of New Zealand's leading online payment solutions using their new generation Payment Express system.

At Sisters, your personal online security is important to us.  Our website uses the industry standard security protocol Secure Sockets Layer (SSL) to store and safely transmit your personal and credit card information through our systems.  All orders are processed through a secure checkout system interfaced with DPS which encodes sensitive information like your credit card number when it passes through the internet. 

The DPS privacy policy can be viewed at www.paymentexpress.com/about/about_paymentexpress/privacy_policy.html

  • Customer information…

Please be assured that all of the information that you share with us is private and confidential.  At no time will we share, rent or sell your personal information without your consent.

Sisters may use the information that you provide to inform you of new goods and services via email. If you prefer not to receive these emails, please click the unsubscribe link at the bottom of any Sisters email you receive.

  • Email Communication…

It is the policy of Sisters to send our customers emails throughout the purchasing process and other newsletter emails advising of new stock deliveries, sales and/or other information that we deem of interest to our customers.  If you do not want to receive emails or other mail from us, please unsubscribe by clicking the unsubscribe link at the bottom of any Sisters email.

  • Cookies...

Cookies are widely used on most major websites.  Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your web browser to enable our systems to recognise your browser and to provide features such as remembering that you have logged in already and storage of items in your shopping cart between visits. 

TERMS OF USE

The name that will appear on your cardholder statement after a purchase will be Sisters NZ Ltd

We hope you enjoy your shopping experience and even more so your newly purchased items.  By visiting or shopping at Sisters and Co. or www.sistersandco.co.nz you accept these conditions so please read them carefully.

  • Use of this website...

In order to shop with Sisters & Co online, your will be required to register to use some of the features on this Site.  When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects.  Should any of this information change, please notify us at online@sistersandco.co.nz

  • Your Account...

In consideration of your use of all Sisters & Co offers, discounts and promotions, you hereby represent that you agree to provide true, accurate and current information about yourself as prompted through the sites registration.  If you do provide details that are untrue, inaccurate, not current or complete, Sisters & Co has the right to suspend or terminate your account and refuse all current or future use of the site.  If you use the site you are entirely responsible for maintaining the confidentiality of your access including but not limited to, your account registration, password and restricting access for any person other than yourself, to your computer.  You agree that you accept responsibility for any and all activity that occurs under use of your account and password.

  • Copyright...

This website is owned by Sisters and all content included in this site, such as text, graphics, images, data compilations and software is the property of Sisters and is protected by New Zealand and International Copyright laws.  All trademarks, brands and names appearing on this site are the property of their respective owners.

  • Trademark...

Sisters as a fashion/clothing manufacturer and retailer and other Sisters logos are registered trademarks of Sisters in New Zealand.  Sisters trademarks may not be used in connection with any other product or service that is not Sisters or in any other manner that is likely to cause confusion among customers or discredits the Sisters brand.

  • Product descriptions and colour...

Sisters strives to be as accurate as possible when describing the products featured on the site.  However Sisters does not warrant that the product description or other content on this site is 100% accurate, reliable or error-free.  Please note that there is room for minor error or discrepancies.  If a product offer on Sisters is found to be not as described, it is your responsibility to return it in an unused condition for a full refund, credit or exchange.

  • Pricing...

Except where noted otherwise (e.g. sale pricing) the price displayed for products on Sisters represents the full retail price listed on the product that is either suggested by the manufacturer or supplier, or estimated by Sisters in accordance with the standard industry practice. Despite our best efforts, there can be incidents of -  If an items has been incorrectly priced at lower than its correct price, we will contact for instructions before shipping or cancel your order and notify you as a result.

  • Online Promotional Vouchers

Online vouchers assigned for promotional use exclude putting money towards lay-bys & exchanges. Purchases must be over amount specified as per promotion. Sisters & Co can choose the date range & can choose exclusion of collections. One voucher per purchase per person. Always excludes sale items. 

 

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    Privacy Policy | © 2021 Sisters & Co
    Sisters Rewards Close
    Sisters & Co Loyalty Rewards Create or sign into your Sisters & Co account to get started. Sign in or register
    What can I get?
    How does it work?
    Loyalty Terms & Conditions
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    EARNING SISTERS & CO LOYALTY POINTS

    We calculate the loyalty points you earn, on qualifying purchases, by giving you one loyalty point for every $1 NZD you spend. For every 500 loyalty points you earn, you will be able to redeem one $50 reward voucher.

    Customers with online store accounts are automatically enrolled in our loyalty programme.

    REDEEMING SISTERS & CO REWARDS

    Loyalty rewards can be redeemed on all full priced purchases over $100 made at the Sisters & Co store or online. Only one $50 loyalty reward voucher is redeemable per transaction.

    Sisters & Co loyalty rewards cannot be redeemed:

    - On items already discounted from the original RRP

    - On the purchase from which the points were generated

    - On an order after the order has been placed

    - As a set up layby payment in store (a single $50 rewards voucher may be used as a final payment only)

    - In conjunction with any other offer or voucher

    HOW DO I CHECK MY BALANCE AND REDEEM REWARDS?

    Log in to your online account, then click on the 'Check Rewards' button located at the bottom of the screen. Remember it shows online points only. If you would like to redeem points from in store purchases online email us at online@sistersandco.co.nz and we can activate this for you.

    HOW DO I USE MY REWARDS ONLINE?

    Rewards are issued as online voucher codes that can be applied on the payment page during checkout (only one coupon code per order).

    TERMS & CONDITIONS

    Sisters & Co loyalty reward vouchers may only be used on www.sistersandco.co.nz and in conjunction with the purchase of products shipped and sold by Sisters & Co. Sisters & Co reserves the right to modify or cancel coupons at any time.

    Sisters & Co loyalty reward vouchers can only be redeemed once. If you redeem your Sisters & Co loyalty reward voucher online for a purchase less than the full value of the voucher the balance of the voucher is not redeemable on another purchase. If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit. If you return any of the items purchased with a rewards voucher, the voucher discount or value may be subtracted from the return credit.

    Applicable shipping and handling charges apply to all products. Rewards vouchers are non transferable to other customers accounts.

    The terms of Sisters & Co Rewards may be varied from time to time at the absolute sole discretion of Sisters & Co management. Changes will be notified to all account holders by way of the valid and active email address associated with the account. We will not provide any consideration for benefits gained or lost by these changes. We reserve the right to cancel your account at any time without notice and without giving a reason for doing so. We will not provide any consideration for loyalty rewards you've earned but not redeemed, at the time of termination.

    Please note that loyalty points cannot be earned on sale or discounted items. Our loyalty program automatically generates emails and on occasion the points balance sent may be out of date and incorrect. We are in no way obliged to honour a point balance indicated in automatically generated emails and reserve the right to deduct or add points.

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    Rewards Earn loyalty points to upgrade your tier and spend on loyalty rewards. Redeem your loyalty discounts at the cart.
    Star
    Bronze Tier Available to all customers
    $50 voucher after 500 point spend
    Star
    Silver Tier Earn 6,000 points over the last 12 months
    10% of all purchases Welcome to new tier gift Birthday $50 voucher (conditions apply)
    Star
    Gold Tier Earn 12,000 points over the last 12 months
    10% of all purchases Welcome to new tier gift Birthday $50 voucher (conditions apply) Monthly champagne lounge invitation Online customer champagne recognition
    Star
    Platinum Tier Earn 20,000 points over the last 12 months
    10% off all orders 15% birthday discount Monthly champagne lounge invitation Priority access to all new season Invites to all Sisters & Co and designer events Tier retention gift
    Star
    Diamond Tier Earn 50,000 points over the last 12 months
    10% off all orders 15% birthday discount Monthly champagne lounge invitation Priority access to all new season Invites to all Sisters & Co and designer events 2x nights accommodation at Spire Hotel in Queenstown Tier retention gift Priority parking at back of shop
    Go Back

    How it works Earn loyalty points to upgrade your tier and spend on loyalty rewards. Redeem your loyalty discounts at the cart.
    Cash
    Shop to earn Earn 1 point for every $1 NZD spent
    Spend your points on discount codes in the cart. Earn enough points in a 12 month period to upgrade your tier for more rewards. Points expire after 12 months, so make sure you spend them!
    Happy
    Give your honest review Leave a review of your products for 20 points
    Applies to products you have purchased only.
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    Settings
    Enter your birthday:
    Save birthday
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    Your Loyalty Activity Your loyalty activity shows each change in your total loyalty points, and the reason for the change.
    Date
    Points
    Reason